Our Mission

Transforming communities through the power of fibre internet connectivity.

Galaxy Fibre is committed to providing high-speed, reliable internet to underserved communities. Our top-quality fibre connectivity unlocks limitless opportunities for community advancement, enhancing communication, education, and economic development.

The History of Galaxy Fibre

For over 30 years, we’ve been linking businesses in remote and underserved Canadian communities through Galaxy Broadband. And now, we’re unlocking the full potential of fibre not only for businesses but also for residents through Galaxy Fibre.

Our mission is to bridge the digital divide and make the full potential of online connectivity available to everyone. Through our efforts, we’re committed to empowering communities and improving the quality of life for residents. Join us as we bring high speed and reliable internet connectivity to underserved communities across Canada.

March 2022

Galaxy Fibre emerged from an opportunity when the city of Brooks initiated the construction of its open access fibre network, BrooksNET. Other companies passed on the opportunity, thinking the market was too small. However, Galaxy Fibre, a subsidiary of Galaxy Broadband, a prominent provider of communication services in remote regions, seized the chance to offer fibre internet service and customer support to residents of Brooks.

June 2022

As construction of BrooksNET open access fibre network began, Galaxy Fibre began remote presales of fibre internet offering special incentive to residents who signed up before services were available.

January 2023

Galaxy Fibre hired local management and sales support in Brooks, Alberta to assist with ongoing sales and customer service. From the beginning, hiring locals was always part of our plan, and we were thrilled to be supporting growth in the community.

April 2023

The first set of customers in Brooks Alberta were connected to the fastest internet technology available in Canada through a direct fibre connection to their homes. Galaxy Fibre's lowest speed offering is a symmetrical download and upload of 500 Mbps, which is a significant improvement from their median download speed of 22.5 Mbps and upload speed of 6.59 Mbps in the area.

Future

Galaxy Fibre is thrilled to continue to support Brooks Alberta in connecting all of its residents to their community-owned network, as construction continues until the end of 2023. Additionally, we have plans to launch in multiple communities in Ontario, and we are actively seeking partnerships with other municipalities who are interested in taking ownership of their internet infrastructure.

Why Galaxy Fibre

Galaxy Fibre brings high-speed fibre optic internet to underserved communities across Canada. We provide fast, reliable and future-proof internet services with unlimited data to empower communities.

100% fibre internet right to your home or business

We offer a 100% pure fibre-optic internet with speeds up to 2 Gigabits per second that provides a more stable and secure connection than traditional copper-based networks. Our state-of-the-art infrastructure is designed to handle high bandwidth usage, so you can enjoy seamless internet access without any slowdowns or buffering, even during peak usage times.

We also offer competitive pricing and exceptional customer service, ensuring that you’re getting the best value for your money.

Support Your Community: Go Local With Your Internet.

We’re on a mission to provide high-speed, reliable internet to communities that have been underserved by big telecom companies. By partnering with local communities, we’re able to offer the best internet technology available, while also ensuring that a portion of your bill goes directly back into the local economy.

This means new opportunities for your community and opportunities for economic growth.

30 Years of Excellence

Although Galaxy Fibre is new to the scene, we are proud to be a part of the Galaxy Broadband family, which has been providing exceptional customer service and high-quality services to remote and underserved Canadian businesses for over three decades.

Get a Stronger, Faster, 100% Fibre Internet Connection

Play Video

Fibre Network Access Agreement Terms & Conditions

1) Grant of permission

You grant Community Network Partners Inc., together with its affiliates, contractors, and utility partners (“CNPI”), a non-exclusive, revocable permission to enter the property with personnel, tools, and machinery to:

  1. a) complete a site assessment and submit statutory utility locate requests, where required; b) install underground fibre-optic facilities from the road allowance or public right-of-way to a demarcation point at the premises, and install any required indoor and/or outdoor demarcation equipment; c) test, operate, access, maintain, repair, replace, relocate, or remove CNPI facilities on reasonable notice; and d) restore disturbed areas following construction.

2) Scope & Installation Methods

Work may include trenching, boring, directional drilling, and/or placement through existing conduit or pathways, where feasible, and may occur over multiple visits. Final route and installation method may change due to utility locates, field conditions, permitting, municipal requirements, or safety considerations. CNPI will follow industry best practices and use existing pathways where reasonably possible.

3) Facilities Ownership

All fibre, conduit, drop cables, and demarcation equipment installed by or for CNPI remain the property of CNPI or its partners, and do not become fixtures.

4) Restoration

CNPI will restore disturbed areas to a substantially similar condition, season and weather permitting. Temporary restoration may be completed first, with final restoration performed when conditions allow. Certain surfaces, including sod, asphalt, concrete, interlock, or landscaping, may require temporary patching before final restoration is completed.

5) Landscaping & Surface Features (Private Property)

You acknowledge that underground installation may require limited disturbance to lawns, gardens, driveways, walkways, or other surface features in order to complete the work safely and efficiently. CNPI will make reasonable efforts to minimize disruption and restore affected areas in accordance with Section 4.

6) Utility Locates & Private Lines

CNPI will obtain statutory utility locates where required. You must identify and clearly mark any private or unregistered lines, systems, or structures on the property, including but not limited to sprinklers, landscape lighting, private hydro lines, invisible fencing, irrigation, septic systems, private drains, shallow utility lines, or similar features. CNPI is not responsible for damage to unmarked or incorrectly marked private facilities.

7) Third-Party Infrastructure & Permissions

This permission does not grant rights over third-party lands, infrastructure, or municipal assets outside the property boundary. Any required permissions, permits, or approvals relating to the public right-of-way or third-party infrastructure will be obtained by CNPI as required. You authorize work and equipment placement on your property only.

8) No Service Commitment

This consent does not obligate you to purchase services. It authorizes construction so that service may be made available to the premises.

9) Access Windows

Work will occur during reasonable hours. CNPI may access the property at any time in the event of an emergency involving safety, service continuity, or network integrity. CNPI will provide reasonable notice for non-emergency visits where practical.

10) Indemnity & Liability

CNPI is responsible for direct, provable physical damage caused by CNPI’s negligence. CNPI is not liable for indirect, consequential, incidental, or special damages, and is not liable for damage to unmarked or incorrectly marked private facilities. Nothing in these Terms limits liability for gross negligence or wilful misconduct.

11) Term; Revocation

This permission remains in effect through installation and while CNPI facilities serve the premises. You may revoke this permission on 30 days’ written notice, except where access is required to maintain, repair, or safely remove facilities. This permission is not an easement or other interest in land.

12) Assignment / Subcontractors

CNPI may assign this permission to its affiliates and may use authorized contractors or subcontractors to perform the work.

13) Privacy & Contact

Information is collected to plan locates, schedule, and perform installation and maintenance, and may be shared with contractors, utility owners, municipalities, and infrastructure partners for those purposes. A copy of your submission will be emailed to you.

14) Governing Law

Province of Ontario.

Fibre Network Access Agreement - Terms & Conditions

1) Grant of Licence
You grant Community Network Partners Inc., together with its affiliates, contractors, and utility partners (“CNPI”), a non-exclusive, revocable licence to enter the property with personnel, tools, and machinery to:
a) complete site assessment and submit statutory utility locate requests (as required);
b) install fibre-optic facilities from the road allowance/public right-of-way and/or utility pole to a demarcation point at the premises and install any required indoor/outdoor demarcation equipment;
c) test, operate, access, maintain, repair, replace, relocate, or remove CNPI facilities on reasonable notice; and
d) restore disturbed areas following construction.

2) Scope & Installation Methods (Underground and Aerial)
Underground: Work may include trenching and/or directional drilling/boring and may occur over multiple visits. Final route and method may change due to utility locates, field conditions, permitting, or safety. CNPI will follow industry best practices and use existing paths or conduit where feasible.
Aerial: Where available/appropriate, CNPI may install an aerial drop from a utility pole to the premises and attach approved hardware (anchors/brackets) to the exterior to support the drop and demarcation equipment. If a temporary surface drop is used before final placement/burial, it will be positioned to minimize disruption and replaced/relocated as soon as practicable.

3) Facilities Ownership
All fibre, conduit, drop cables, and demarcation equipment installed by or for CNPI remain the property of CNPI (or its partners) and do not become fixtures.

4) Restoration
CNPI will restore disturbed areas to a substantially similar condition (season/weather permitting). Temporary restoration may be completed first, with final restoration performed when conditions allow.

5) Vegetation & Pruning (Private Property)
You authorize CNPI to perform minimal trimming/pruning of private vegetation that interferes with safe placement of aerial or buried facilities on the property. Public right-of-way vegetation work follows applicable municipal/utility rules.

6) Utility Locates & Private Lines
CNPI will obtain statutory utility locates where required. You must identify and mark any private/unregistered lines or structures (e.g., sprinklers, private hydro to sheds, invisible fence, septic, private water/gas lines, drains, irrigation, etc.). CNPI is not responsible for damage to unmarked or incorrectly marked private facilities.

7) Poles & Third-Party Infrastructure
This licence does not grant rights on third-party poles/structures. Any required pole/strand permissions will be obtained by CNPI from the infrastructure owner. You authorize attachment to your premises only.

8) No Service Commitment
This consent does not obligate you to purchase services. It enables construction so service may be made available.

9) Access Windows
Work will occur during reasonable hours. CNPI may access the property at any time for emergencies involving safety, service continuity, or network integrity. CNPI will provide reasonable notice for non-emergency visits where practical.

10) Indemnity & Liability
CNPI is responsible for direct, provable physical damage caused by CNPI’s negligence. CNPI is not liable for indirect, consequential, or special damages, and is not liable for damage to unmarked/incorrectly marked private facilities. Nothing in these Terms limits liability for gross negligence or wilful misconduct.

11) Term; Revocation
This licence remains in effect through installation and while CNPI facilities serve the premises. You may revoke this licence on 30 days’ written notice, except where access is required to maintain, repair, or safely remove facilities. This licence is not an easement or other interest in land.

12) Assignment / Subcontractors
CNPI may assign this licence to its affiliates and use authorized contractors to perform the work.

13) Privacy & Contact
Information is collected to plan locates, schedule, and perform installation/maintenance and may be shared with contractors and utility/infrastructure owners for those purposes. A copy of your submission will be emailed to you.

14) Governing Law
Province of Ontario.