Want to experience 100% Pure Fibre internet on BrooksNET’s fibre optic network but locked into a contract with Telus or Shaw? No problem, we’ll buy it out so you can get connected to the fastest and most advanced internet available!
Galaxy will reimburse you for Early Termination fees from your current internet provider as an account credit when you sign up for an eligible service plan.
Here’s how it works:
Once we have all the required details, we’ll put a credit on your account for the value of the Early Termination fee.
Contract Buyout Terms & Conditions
To qualify for Galaxy Fibre’s Contract Buyout Program, you must be a resident of Brooks, Alberta, and use the BrooksNET open-access fibre network to receive your services.
Reimbursement of the Early Termination fees (ETF) from your previous provider will be applied as a credit to your account to a maximum of $300.00. Only the ETF value will be applied; taxes,service fees, equipment charges, equipment return fees or other charges will not be reimbursed.
A copy of the final bill from the previous provider clearly outlining the ETF charges and the completed Contract Buyout forms are required and must be submitted within 60 days of service activation. Credit will be applied to your account after the first 30 days of service. Your name and address must appear on the previous provider’s bill and must match to your account name and address to be eligible for credit.
The ETF from the previous provider must be for the same type of service you are subscribed to with Galaxy Fibre. If you subscribed to Internet and TV with your previous provider but only subscribed to Internet with Galaxy Fibre, only the ETF for Internet will be reimbursed to a maximum of $300.
Want us to buy out your contract?
1) Grant of permission
You grant Community Network Partners Inc., together with its affiliates, contractors, and utility partners (“CNPI”), a non-exclusive, revocable permission to enter the property with personnel, tools, and machinery to:
2) Scope & Installation Methods
Work may include trenching, boring, directional drilling, and/or placement through existing conduit or pathways, where feasible, and may occur over multiple visits. Final route and installation method may change due to utility locates, field conditions, permitting, municipal requirements, or safety considerations. CNPI will follow industry best practices and use existing pathways where reasonably possible.
3) Facilities Ownership
All fibre, conduit, drop cables, and demarcation equipment installed by or for CNPI remain the property of CNPI or its partners, and do not become fixtures.
4) Restoration
CNPI will restore disturbed areas to a substantially similar condition, season and weather permitting. Temporary restoration may be completed first, with final restoration performed when conditions allow. Certain surfaces, including sod, asphalt, concrete, interlock, or landscaping, may require temporary patching before final restoration is completed.
5) Landscaping & Surface Features (Private Property)
You acknowledge that underground installation may require limited disturbance to lawns, gardens, driveways, walkways, or other surface features in order to complete the work safely and efficiently. CNPI will make reasonable efforts to minimize disruption and restore affected areas in accordance with Section 4.
6) Utility Locates & Private Lines
CNPI will obtain statutory utility locates where required. You must identify and clearly mark any private or unregistered lines, systems, or structures on the property, including but not limited to sprinklers, landscape lighting, private hydro lines, invisible fencing, irrigation, septic systems, private drains, shallow utility lines, or similar features. CNPI is not responsible for damage to unmarked or incorrectly marked private facilities.
7) Third-Party Infrastructure & Permissions
This permission does not grant rights over third-party lands, infrastructure, or municipal assets outside the property boundary. Any required permissions, permits, or approvals relating to the public right-of-way or third-party infrastructure will be obtained by CNPI as required. You authorize work and equipment placement on your property only.
8) No Service Commitment
This consent does not obligate you to purchase services. It authorizes construction so that service may be made available to the premises.
9) Access Windows
Work will occur during reasonable hours. CNPI may access the property at any time in the event of an emergency involving safety, service continuity, or network integrity. CNPI will provide reasonable notice for non-emergency visits where practical.
10) Indemnity & Liability
CNPI is responsible for direct, provable physical damage caused by CNPI’s negligence. CNPI is not liable for indirect, consequential, incidental, or special damages, and is not liable for damage to unmarked or incorrectly marked private facilities. Nothing in these Terms limits liability for gross negligence or wilful misconduct.
11) Term; Revocation
This permission remains in effect through installation and while CNPI facilities serve the premises. You may revoke this permission on 30 days’ written notice, except where access is required to maintain, repair, or safely remove facilities. This permission is not an easement or other interest in land.
12) Assignment / Subcontractors
CNPI may assign this permission to its affiliates and may use authorized contractors or subcontractors to perform the work.
13) Privacy & Contact
Information is collected to plan locates, schedule, and perform installation and maintenance, and may be shared with contractors, utility owners, municipalities, and infrastructure partners for those purposes. A copy of your submission will be emailed to you.
14) Governing Law
Province of Ontario.
1) Grant of Licence
You grant Community Network Partners Inc., together with its affiliates, contractors, and utility partners (“CNPI”), a non-exclusive, revocable licence to enter the property with personnel, tools, and machinery to:
a) complete site assessment and submit statutory utility locate requests (as required);
b) install fibre-optic facilities from the road allowance/public right-of-way and/or utility pole to a demarcation point at the premises and install any required indoor/outdoor demarcation equipment;
c) test, operate, access, maintain, repair, replace, relocate, or remove CNPI facilities on reasonable notice; and
d) restore disturbed areas following construction.
2) Scope & Installation Methods (Underground and Aerial)
Underground: Work may include trenching and/or directional drilling/boring and may occur over multiple visits. Final route and method may change due to utility locates, field conditions, permitting, or safety. CNPI will follow industry best practices and use existing paths or conduit where feasible.
Aerial: Where available/appropriate, CNPI may install an aerial drop from a utility pole to the premises and attach approved hardware (anchors/brackets) to the exterior to support the drop and demarcation equipment. If a temporary surface drop is used before final placement/burial, it will be positioned to minimize disruption and replaced/relocated as soon as practicable.
3) Facilities Ownership
All fibre, conduit, drop cables, and demarcation equipment installed by or for CNPI remain the property of CNPI (or its partners) and do not become fixtures.
4) Restoration
CNPI will restore disturbed areas to a substantially similar condition (season/weather permitting). Temporary restoration may be completed first, with final restoration performed when conditions allow.
5) Vegetation & Pruning (Private Property)
You authorize CNPI to perform minimal trimming/pruning of private vegetation that interferes with safe placement of aerial or buried facilities on the property. Public right-of-way vegetation work follows applicable municipal/utility rules.
6) Utility Locates & Private Lines
CNPI will obtain statutory utility locates where required. You must identify and mark any private/unregistered lines or structures (e.g., sprinklers, private hydro to sheds, invisible fence, septic, private water/gas lines, drains, irrigation, etc.). CNPI is not responsible for damage to unmarked or incorrectly marked private facilities.
7) Poles & Third-Party Infrastructure
This licence does not grant rights on third-party poles/structures. Any required pole/strand permissions will be obtained by CNPI from the infrastructure owner. You authorize attachment to your premises only.
8) No Service Commitment
This consent does not obligate you to purchase services. It enables construction so service may be made available.
9) Access Windows
Work will occur during reasonable hours. CNPI may access the property at any time for emergencies involving safety, service continuity, or network integrity. CNPI will provide reasonable notice for non-emergency visits where practical.
10) Indemnity & Liability
CNPI is responsible for direct, provable physical damage caused by CNPI’s negligence. CNPI is not liable for indirect, consequential, or special damages, and is not liable for damage to unmarked/incorrectly marked private facilities. Nothing in these Terms limits liability for gross negligence or wilful misconduct.
11) Term; Revocation
This licence remains in effect through installation and while CNPI facilities serve the premises. You may revoke this licence on 30 days’ written notice, except where access is required to maintain, repair, or safely remove facilities. This licence is not an easement or other interest in land.
12) Assignment / Subcontractors
CNPI may assign this licence to its affiliates and use authorized contractors to perform the work.
13) Privacy & Contact
Information is collected to plan locates, schedule, and perform installation/maintenance and may be shared with contractors and utility/infrastructure owners for those purposes. A copy of your submission will be emailed to you.
14) Governing Law
Province of Ontario.
