Internet speeds explained: How slow internet affects you

Table of Contents

Internet speeds explained: How slow internet affects you

Slow internet speeds can cause immense frustration when trying to do daily tasks

Of the few things that one can arguably never complain about being too fast, it is Internet speed. The long time it takes to load a page, the interruptions while streaming content, or having a Zoom meeting–they all can be highly frustrating. These issues are becoming increasingly common as more and more people are depending on the Internet. It’s not just Gen-Zers who found a full-fledged lifestyle on TikTok and social media but also professionals who are increasingly working from home and relying on their own Internet connections to fulfill their work obligations. One would think that with the increasing demands, the infrastructure would improve and expand in capacity in proportion. 

Alas, that is rarely the case, as Internet Service Providers (ISPs) are looking for the biggest bang for the buck. In an effort to cut costs, they tend to add as many subscribers as possible who are using the same pipe to the Internet. The more subscribers they have, the more profits they will make, and the more likely their customers experience poor Internet. 

ISP oversubscription rates are often in the range of 25:1 and up to 100:1, which means the ISP is selling 100 times more access bandwidth than they are purchasing in uplink bandwidth. It is more money for them, but we as consumers bear the brunt of this model and have to make do with subpar Internet. How do ISPs allocate the supply to the increasing demand then? Well, ISPs start deliberately slowing down bandwidth, in a very common practice known as throttling. 

Simply put, “ISP throttling is a money-saving tactic used by Internet companies to moderate network traffic, control bandwidth congestion, and mandate data limits.” So if your Internet slows down out of the blue even though you have done your troubleshooting and everything seems fine from your end, your ISP is limiting your bandwidth to accommodate more users.

These practices also highlight how one should really question the Internet speed packages advertised by ISP providers. They often cover their bases by promising speeds “up to” a certain mbps number. For the majority of the time, you are possibly using the Internet at a speed way below what they have promised. You may occasionally experience the Internet speed of what you paid for, but certainly not all the time. In times of high demand when too many people are sharing bandwidth, you will often find yourself getting the short end of the stick. 

What is My Internet Speed?

You may be curious about what your Internet speed is, and there are many tools online that can find that out for you. The tool here may be the most accurate and gives you the basics of all you need to know about how your Internet is performing: latency, download speed, and upload speed. 

It is important to differentiate between latency and bandwidth. Bandwidth determines how fast data can be transferred over a specific amount of time – higher bandwidth means faster Internet. Latency is the time it takes for data to be transferred from its original source and the response it gets from the destination, measured in milliseconds. So you may have higher bandwidth but lower latency, and the effects of that can be particularly experienced with gaming. Gamers may find their players randomly appearing and disappearing all over the screen, and overall gameplay running achingly slow. Any gamer can relate to how frustrating that is.

How to Know What Internet Speed You Need

We will never be able to guess how your specific Internet connection is performing based on these three metrics. But to put it in very simple terms, you really want the latency number to be as low as possible, and the download and upload speed to be as high as possible–and also symmetrical. This is a very helpful benchmark that will help you read your results:

Download speeds for cable vs. fibre

The difference between cable and fibre is evidently striking, and you may even wonder why you’re deprived of high quality Internet provided courtesy of fibre.

Not All Fibre is The Same: FTTH vs. FTTN

A man sitting in front of the laptop

You’ve now realised the shortcomings of cable Internet, and want to make the switch to fibre, thinking it would immediately change things. That is not always the case, as bandwidth in fibre can also be rationed, to the extent that speed becomes marginally superior to cable Internet. This comes down to how fibre ultimately gets delivered to your home. 

Several fibre ISPs deliver Internet via the Fibre-to-the-Neighbourhood (FTTN) model. With FTTN, Internet will initially go to a node that serves as the focal distribution unit for your neighbourhood. Up to that point, it is all fibre connectivity. 

From that node, often called the “last mile”, all households in that neighbourhood will then get Internet through a coaxial cable. The Internet in that last mile is all cable–meaning in the end you get cable Internet while paying for fibre. Oftentimes, ISPs will promote providing fibre when they are using the FTTN delivery model, which in essence is really not fibre at all.

With Galaxy Fibre, it is 100% pure fibre all the way, as our infrastructure adopts the Fibre-to-the-home (FTTH) delivery model. There is neither a node nor a “last mile” with FTTH–the fibre optic cables installed throughout the network go directly into your home/business.

High speed fibre optic in the city of Brooks is powered through a fibre to the home (FTTH) connection
Finding high speed internet providers in rural areas is difficult, especially when they make you share bandwidth using copper cables

Worried About the Effects of Slow Internet Speed? Galaxy Fibre Is Here to Help

If you’ve checked your Internet speed and realised how much you’re missing out on–fibre Internet is here in Brooks. Brought to you by Galaxy Fibre thanks to FTTH infrastructure built by BrooksNet, you experience the lowest latency and symmetrical download and upload speeds that can go to 1000 Mbps. Check here to see all our Internet subscription plans.

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Fibre Network Access Agreement Terms & Conditions

1) Grant of permission

You grant Community Network Partners Inc., together with its affiliates, contractors, and utility partners (“CNPI”), a non-exclusive, revocable permission to enter the property with personnel, tools, and machinery to:

  1. a) complete a site assessment and submit statutory utility locate requests, where required; b) install underground fibre-optic facilities from the road allowance or public right-of-way to a demarcation point at the premises, and install any required indoor and/or outdoor demarcation equipment; c) test, operate, access, maintain, repair, replace, relocate, or remove CNPI facilities on reasonable notice; and d) restore disturbed areas following construction.

2) Scope & Installation Methods

Work may include trenching, boring, directional drilling, and/or placement through existing conduit or pathways, where feasible, and may occur over multiple visits. Final route and installation method may change due to utility locates, field conditions, permitting, municipal requirements, or safety considerations. CNPI will follow industry best practices and use existing pathways where reasonably possible.

3) Facilities Ownership

All fibre, conduit, drop cables, and demarcation equipment installed by or for CNPI remain the property of CNPI or its partners, and do not become fixtures.

4) Restoration

CNPI will restore disturbed areas to a substantially similar condition, season and weather permitting. Temporary restoration may be completed first, with final restoration performed when conditions allow. Certain surfaces, including sod, asphalt, concrete, interlock, or landscaping, may require temporary patching before final restoration is completed.

5) Landscaping & Surface Features (Private Property)

You acknowledge that underground installation may require limited disturbance to lawns, gardens, driveways, walkways, or other surface features in order to complete the work safely and efficiently. CNPI will make reasonable efforts to minimize disruption and restore affected areas in accordance with Section 4.

6) Utility Locates & Private Lines

CNPI will obtain statutory utility locates where required. You must identify and clearly mark any private or unregistered lines, systems, or structures on the property, including but not limited to sprinklers, landscape lighting, private hydro lines, invisible fencing, irrigation, septic systems, private drains, shallow utility lines, or similar features. CNPI is not responsible for damage to unmarked or incorrectly marked private facilities.

7) Third-Party Infrastructure & Permissions

This permission does not grant rights over third-party lands, infrastructure, or municipal assets outside the property boundary. Any required permissions, permits, or approvals relating to the public right-of-way or third-party infrastructure will be obtained by CNPI as required. You authorize work and equipment placement on your property only.

8) No Service Commitment

This consent does not obligate you to purchase services. It authorizes construction so that service may be made available to the premises.

9) Access Windows

Work will occur during reasonable hours. CNPI may access the property at any time in the event of an emergency involving safety, service continuity, or network integrity. CNPI will provide reasonable notice for non-emergency visits where practical.

10) Indemnity & Liability

CNPI is responsible for direct, provable physical damage caused by CNPI’s negligence. CNPI is not liable for indirect, consequential, incidental, or special damages, and is not liable for damage to unmarked or incorrectly marked private facilities. Nothing in these Terms limits liability for gross negligence or wilful misconduct.

11) Term; Revocation

This permission remains in effect through installation and while CNPI facilities serve the premises. You may revoke this permission on 30 days’ written notice, except where access is required to maintain, repair, or safely remove facilities. This permission is not an easement or other interest in land.

12) Assignment / Subcontractors

CNPI may assign this permission to its affiliates and may use authorized contractors or subcontractors to perform the work.

13) Privacy & Contact

Information is collected to plan locates, schedule, and perform installation and maintenance, and may be shared with contractors, utility owners, municipalities, and infrastructure partners for those purposes. A copy of your submission will be emailed to you.

14) Governing Law

Province of Ontario.

Fibre Network Access Agreement - Terms & Conditions

1) Grant of Licence
You grant Community Network Partners Inc., together with its affiliates, contractors, and utility partners (“CNPI”), a non-exclusive, revocable licence to enter the property with personnel, tools, and machinery to:
a) complete site assessment and submit statutory utility locate requests (as required);
b) install fibre-optic facilities from the road allowance/public right-of-way and/or utility pole to a demarcation point at the premises and install any required indoor/outdoor demarcation equipment;
c) test, operate, access, maintain, repair, replace, relocate, or remove CNPI facilities on reasonable notice; and
d) restore disturbed areas following construction.

2) Scope & Installation Methods (Underground and Aerial)
Underground: Work may include trenching and/or directional drilling/boring and may occur over multiple visits. Final route and method may change due to utility locates, field conditions, permitting, or safety. CNPI will follow industry best practices and use existing paths or conduit where feasible.
Aerial: Where available/appropriate, CNPI may install an aerial drop from a utility pole to the premises and attach approved hardware (anchors/brackets) to the exterior to support the drop and demarcation equipment. If a temporary surface drop is used before final placement/burial, it will be positioned to minimize disruption and replaced/relocated as soon as practicable.

3) Facilities Ownership
All fibre, conduit, drop cables, and demarcation equipment installed by or for CNPI remain the property of CNPI (or its partners) and do not become fixtures.

4) Restoration
CNPI will restore disturbed areas to a substantially similar condition (season/weather permitting). Temporary restoration may be completed first, with final restoration performed when conditions allow.

5) Vegetation & Pruning (Private Property)
You authorize CNPI to perform minimal trimming/pruning of private vegetation that interferes with safe placement of aerial or buried facilities on the property. Public right-of-way vegetation work follows applicable municipal/utility rules.

6) Utility Locates & Private Lines
CNPI will obtain statutory utility locates where required. You must identify and mark any private/unregistered lines or structures (e.g., sprinklers, private hydro to sheds, invisible fence, septic, private water/gas lines, drains, irrigation, etc.). CNPI is not responsible for damage to unmarked or incorrectly marked private facilities.

7) Poles & Third-Party Infrastructure
This licence does not grant rights on third-party poles/structures. Any required pole/strand permissions will be obtained by CNPI from the infrastructure owner. You authorize attachment to your premises only.

8) No Service Commitment
This consent does not obligate you to purchase services. It enables construction so service may be made available.

9) Access Windows
Work will occur during reasonable hours. CNPI may access the property at any time for emergencies involving safety, service continuity, or network integrity. CNPI will provide reasonable notice for non-emergency visits where practical.

10) Indemnity & Liability
CNPI is responsible for direct, provable physical damage caused by CNPI’s negligence. CNPI is not liable for indirect, consequential, or special damages, and is not liable for damage to unmarked/incorrectly marked private facilities. Nothing in these Terms limits liability for gross negligence or wilful misconduct.

11) Term; Revocation
This licence remains in effect through installation and while CNPI facilities serve the premises. You may revoke this licence on 30 days’ written notice, except where access is required to maintain, repair, or safely remove facilities. This licence is not an easement or other interest in land.

12) Assignment / Subcontractors
CNPI may assign this licence to its affiliates and use authorized contractors to perform the work.

13) Privacy & Contact
Information is collected to plan locates, schedule, and perform installation/maintenance and may be shared with contractors and utility/infrastructure owners for those purposes. A copy of your submission will be emailed to you.

14) Governing Law
Province of Ontario.